OUR STANDARDS

The Sterling Standard

At Sterling Auto Care, we believe vehicle maintenance should be managed, not disruptive.

Our role is simple:

To remove the inconvenience, uncertainty, and wasted time traditionally associated with servicing and MOTs — while maintaining the highest standards of care.

A Managed Approach to Vehicle Care

We operate differently from a traditional garage.

Every booking is carefully planned, every vehicle is handled professionally, and every decision is clearly documented. From collection through to return, your vehicle is managed end-to-end, so you don’t need to rearrange your day or chase updates.
This is vehicle care designed around your time, not ours.

What You Can Expect

Collection & Return

Your vehicle is collected from your home or workplace and returned once all agreed work is complete.

Planned Servicing & MOT

Servicing and MOTs are carried out using manufacturer-appropriate procedures, with attention to detail rather than speed.

Clear Digital Reporting

Inspections, advisories and completed work are recorded and shared electronically, giving you a clear service history for your records.

Approval Before Additional Work

If anything else is identified, it is explained clearly and presented for your approval — never assumed, never pressured.

Professional Valet

Every vehicle is returned clean, presentable and cared for, inside and out.

How We Work

  • Booking-only service
  • Managed service bundles
  • Transparent pricing
  • Limited daily capacity to maintain quality
  • Calm, professional communication at every stage
We deliberately limit how many vehicles we manage each day. This allows us to focus on quality, consistency and care — not volume.

What We Don’t Do

  • Walk-in work
  • Rushed jobs
  • Pressure selling
  • Unnecessary repairs
  • Discount-led servicing
Our approach is based on trust, planning and long-term vehicle care — not short-term fixes.

Built for Ongoing Care

Sterling Auto Care is designed to support your vehicle throughout the year, not just at MOT time.
In addition to interim and full servicing, we offer seasonal vehicle care checks to help you plan ahead — addressing advisories, wear items and seasonal readiness at a time that suits you.
This allows issues to be managed calmly, rather than reactively.

Our Commitment

Every vehicle is:
  • Treated with respect
  • Serviced with care
  • Inspected responsibly
  • Returned in excellent condition

Every client is:

  • Kept informed
  • Given clear choices
  • Never rushed or pressured